Services ยท AI receptionist
Never miss another job call.
A phone agent that answers when you are on the tools or with a patient, takes the enquiry, and puts a note in your inbox. It says it is an AI, it never guesses, and it is tuned every month from the real calls.
From $149 a month
month to month, 30 days notice, no GST, setup waived with a new Elsio website
Three plans
Missed Call Catcher is $149 a month for phone only, up to 150 calls, with a $290 setup that is waived with a new Elsio website. Front Desk is $299 a month for phone and website chat, up to 400 calls and chats, with a monthly plain words report; setup is $490, waived with a new site. Office Manager is $549 a month and adds an inbox helper that drafts replies for you to check, automatic quote follow ups, review requests and one new automation each quarter, up to 800 calls and chats, with a $990 setup, waived with a new site.
How it behaves
The agent says it is an AI at the start of each call and whenever it is asked. Calls are recorded and callers are told. It is trained on your services, prices and hours, and if it does not know something it says so and takes the enquiry rather than guessing. It never sends anything you have not seen. Setup is one call of about 15 minutes and most agents are taking calls within seven days. Each month we read the calls and fix anything it got wrong.
Why it matters for a tradie or a clinic
An AIIMS Group report in 2026, quoted by Dynamic Business, looked at 207,000 calls to 858 Australian small businesses and found 9.2 percent went unanswered, and that 69.3 percent of callers were new customers. Flooring and roofing had the highest unanswered rates at 17.9 and 17.6 percent. Those are their figures, not ours, but they match what we hear: the missed call at 2pm was a new job. A plumber on a roof or a receptionist on another line cannot pick up, and the caller rings the next listing.
Included
Included
- Forwarded calls answered
- Website chat on Front Desk and above
- Inbox helper on Office Manager
- Enquiry sent to your inbox
- Says it is an AI, never guesses
- Monthly tuning from real calls
- Setup call of about 15 minutes
- Setup waived with a new site
Will callers know it is an AI?
Yes. It says so at the start of every call and again if asked. Calls are recorded and callers are told that too.
What happens with a real enquiry?
It takes the details and passes them to you. On Office Manager the inbox helper drafts a reply for you to check; nothing goes out that you have not seen.
Can I cancel?
Yes. Plans are month to month with 30 days notice. No GST is added.